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Our Core Industries

Logistics & Transportation

We build your sales and your customer service in HubSpot. So you answer inquiries faster, run tenders in a clear structure, and grow within your existing base.

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  • HubSpot Platinum Partner
  • At home in transportation, freight forwarding, and supply chain
  • 10+ years with HubSpot

Your Reality

Inquiries arrive by email, by phone, and through freight exchanges, and the fastest response wins. At the same time tender processes squeeze margins, and the calculation in Excel costs days. New business sits with a few salespeople, while potential lies dormant in your existing base: new lanes, new services, higher volumes. And customer service answers status questions that a portal could have taken over long ago.

View from the audience of a talk at INBOUND

How we help

Speed up inquiry to quote

Structured intake, clear ownership, and templates. Days turn into hours, and every inquiry stays in view.

Structure tenders

Tenders run in one pipeline with deadlines, tasks, and decision paths. You prioritize by margin rather than by who shouts loudest.

Grow the existing base

Customer profiles show lanes, volumes, and whitespace. Sales walks into the annual review with concrete openings.

Relieve customer service

Status inquiries and standard cases run through a portal and a customer agent. Your team handles the exceptions and the growth.

Connect systems

Your TMS and HubSpot exchange data: shipments, customers, revenue. Sales argues with real numbers.

FAQ

Frequently Asked Questions

Which HubSpot agency knows sales and service in logistics?

Logistics companies need a CRM that runs spot inquiries, tenders and existing customers in separate pipelines and shows shipment data from the TMS on the customer record. Mark Lotse is a HubSpot Platinum Partner with more than ten years of HubSpot experience and builds sales and customer service for transportation, freight forwarding and supply chain in HubSpot, including TMS integration and a customer portal.

How do we bring our transport management system together with HubSpot?

A transport management system connects to HubSpot through its API or middleware, so shipment, revenue and status data land on the customer record. Mark Lotse keeps the TMS as the leading system and shows in HubSpot exactly the values sales needs in a customer conversation, so volume and development are visible without switching systems.

Does HubSpot work for spot business and contract logistics at the same time?

HubSpot maps spot business and contract logistics in separate pipelines within one portal: spot business with few stages and short response times, tenders and contracts as a long track with milestones and follow-ups. Mark Lotse brings both routes together in one shared report, so you prioritize by margin.

How quickly can sales work with HubSpot?

A focused setup for the inquiry and quoting process typically stands in six to eight weeks, with integrations and expansion following during live operation. Mark Lotse then measures quoting time per inquiry and delivers reliable figures as soon as a quarter of data is available.

What does HubSpot AI bring to sales in a logistics company?

HubSpot AI captures and summarizes incoming inquiries and answers recurring status questions through an agent by your rules, while sales prioritizes customers by potential (as of September 2026). Mark Lotse introduces AI in logistics through the LOTSE model: Landscape, Orientation, Trial, Scale, Earnings.

Win the race for the request.

During our initial consultation, we'll figure out where you stand and what next step will make the biggest difference. 30 minutes, to the point, with no obligation.

Book an intro call HubSpot Data Quality Audit