
Managed AI Services
AI that keeps getting better as it's used.
We manage your AI in HubSpot: training agents, ensuring governance, measuring impact, and rolling out new features. So that a successful start turns into lasting results.
- HubSpot Platinum Partner
- Stages S and E in the LOTSE Model
- Dedicated Point of Contact
The Starting Point
The most challenging part of the AI transformation comes after the pilot phase. Knowledge bases become outdated, prompts and rules require maintenance, and new features are released on a monthly basis. Without a clear operational framework, quality quietly declines, and so does the teams’ trust. AI is not a project with an end date. AI is an operational model.
Managed AI Services
Your stage in the LOTSE model
Managed AI Services stand for S and E: scaling and results. We stay on course as everyday operations resume: expanding proven approaches, ensuring quality, and demonstrating outcomes. And every measured result feeds into the next status report.
- L Situation Report
- O Orientation
- T Test Run
- S Scaling
- E Yield
Our Approach
Responsible Business Practices
We have someone dedicated to handling agents, automations, and knowledge bases. Quality remains high, even when you don't have anyone available.
Governance in Action
Roles, authorizations, and controls have been set up and are being verified. AI demonstrably operates within your defined limits.
Yield Confirmed
We measure outcomes on a quarterly basis using a before-and-after approach: time saved, reduced costs, increased revenue.
Maintained the lead
We evaluate new HubSpot AI features for your use cases and implement the ones that work best. You stay ahead of the curve without having to do the research yourself.
Here's what you'll get.
- Ongoing maintenance of agents, prompts, rules, and knowledge bases
- Quality Monitoring with Defined Thresholds and Alerts
- Governance Operations: Roles, Approvals, Auditability
- Quarterly Outcome Report for Management
- Rollout of New Use Cases Across Teams and Departments
- Feature Radar: Review of New HubSpot AI Features
Managed AI Services
Here's how it works
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01.
Acquisition Assess existing AI setups and measure the baseline
→ Result: an operating plan with initial values
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02.
Operation Maintain, monitor, secure
→ Result: Consistently high quality
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03.
Expansion Scale what works; pilot new initiatives
→ Result: Increasing Benefits Quarter After Quarter
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04.
Proof Report on outcomes and plan the next cycle
→ Result: Revenue that feeds into the new assessment of the situation
Mark Lotse X You
For those who are interested.
- For companies using productive AI in HubSpot that want to maintain quality and speed.
- For teams that have completed the LOTSE introductory project and are using the retainer as a logical next step.
FAQ
Frequently Asked Questions
How much does the Managed AI Retainer cost?
That depends on the scope and number of use cases. We clearly outline the scope during our initial meeting, even before the pilot project begins.
How do we demonstrate the value of managed AI services internally?
The Outcome Report demonstrates the benefits: Each use case includes baseline values and current values. Time saved, response times, and revenue impacts are documented in writing on a quarterly basis.
Do we retain control with AI Managed Services?
Yes, you retain full control. For us, governance means: You define the limits; we implement them technically and report back. You decide on any expansion.
Will we be able to take over operations from AI Managed Services on our own at a later date?
Yes, that is specifically provided for. We will help you build a Center of Excellence within your organization on a scalable basis. The retainer fee is tailored to your level of maturity.