Skip to content

Managed AI Services

AI your team runs confidently on its own.

We support your AI operations in HubSpot closely: maintaining agents, building governance, measuring impact. At the same time, we enable your team until it steers operations on its own.

Go to the AI Checklist
  • HubSpot Platinum Partner
  • Stages S and E in the LOTSE model
  • Dedicated point of contact

The Starting Point

The most demanding part of an AI transformation begins after the pilot. Knowledge bases age, prompts and rules need maintenance, and new features arrive every month. When ownership is unclear, quality quietly declines, and the teams' trust declines with it. AI needs an operating model and an in-house team that owns it.

Managed AI Services

Your stage in the LOTSE model

Managed AI Services cover stages S and E: Scale and Earnings. We hold course with you when day-to-day business returns: expanding what works, securing quality, proving outcomes. Every measured result feeds the next Landscape.

  1. L Landscape
  2. O Orientation
  3. T Trial
  4. S Scale
  5. E Earnings

Our Approach

Enablement with Ownership

We maintain agents, automations and knowledge bases until your team masters them confidently.

Governance in Practice

Roles, approvals and controls are set up and reviewed regularly. AI demonstrably acts within your limits.

Earnings Proven

We measure outcomes quarterly in a before-and-after format: time saved, lower costs, more revenue.

Staying Ahead

We evaluate new HubSpot AI features for your use cases and introduce what works. You stay ahead without doing the research yourself.

Here's what you'll get.

  • Maintenance of agents, prompts, rules and knowledge bases during the guidance phase
  • Quality monitoring with defined thresholds and alerts
  • Governance operations: roles, approvals, auditability
  • Quarterly outcome report for management
  • Rollout of new use cases across teams and departments
  • Feature radar: assessment of new HubSpot AI features
  • Step-by-step handover to your Center of Excellence

Managed AI Services

Here's how it works

  1. Takeover Review existing AI setups and measure the baseline

    Result: an operating plan with baseline values

  2. Guidance Maintain, monitor and secure together

    Result: consistently high quality while your team learns in live operation

  3. Handover Hand over responsibility step by step to your Center of Excellence

    Result: your team steers operations itself

  4. Sparring Assess outcomes together and plan the next cycle

    Result: returns that feed the next Landscape

Mark Lotse X You

Who This Is For

  • For companies with productive AI in HubSpot that want to maintain quality and pace.
  • For teams after the LOTSE entry project that want to bring their first use cases safely into everyday work.

FAQ

Frequently Asked Questions

Who manages AI agents in HubSpot in day-to-day operation, including governance and success measurement?

In day-to-day operation, AI agents need maintained knowledge bases, prompts and rules, quality monitoring, governance in practice and regular success measurement. Mark Lotse is a HubSpot Platinum Partner and handles these tasks during the first three to six months with Managed AI Services, including a dedicated point of contact and a quarterly outcome report for management. At the same time, Mark Lotse enables your team to steer operations on its own.

How much do Managed AI Services cost?

The cost depends on the scope and number of use cases covered. At Mark Lotse, ongoing support starts at a mid four-figure euro amount per month. We name the specific scope transparently in the first conversation, before the entry project begins.

How do we prove the value of Managed AI Services internally?

A before-and-after comparison proves the value: every use case gets baseline values that are regularly compared with current values. Mark Lotse delivers a quarterly outcome report for management with time saved, response times and revenue effects for each use case.

Do we keep control of our AI with Managed AI Services?

Yes, control stays with the company: it defines the limits and decides on every expansion. Mark Lotse enforces these limits technically, runs roles, approvals and auditability, and reports regularly, so AI demonstrably acts within your limits.

Can we take over AI operations ourselves later on?

Yes, that is what the engagement is designed for. During the first three to six months, Mark Lotse works closely with your team and builds an in-house Center of Excellence with you in the Scale stage. As soon as your team gains momentum, Mark Lotse steps back gradually and stays at your side as a sparring partner for as long as you need.

Bring AI safely into your daily work.

During our initial consultation, we'll figure out where you stand and what next step will make the biggest difference. 30 minutes, to the point, with no obligation.

Book an intro call