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Logistics

HubSpot for Logistics Professionals Who Can Make Offers Faster Than the Competition

We are digitizing sales and customer service in transportation, freight forwarding, and contract logistics: managing inquiries, organizing tenders, and expanding our base of existing customers.

  • HubSpot Platinum Partner
  • Experts in Transportation, Freight Forwarding, and Supply Chain

Your Reality

Inquiries come in via email, phone, and freight exchanges, and the fastest response wins. At the same time, tender processes are squeezing margins, and Excel calculations take days. New business is concentrated among a few salespeople, while untapped potential lies dormant in the existing customer base: new relationships, new services, and higher volumes. And customer service is still handling status inquiries that a portal could have taken over long ago.

Inbound SFO

How We Help

Streamline the Process from Inquiry to Quote

A structured intake process, clear responsibilities, and templates. Days turn into hours, and no request gets lost.

Structuring Tenders

RFP processes with deadlines, tasks, and decision-making workflows in a single pipeline. You prioritize based on margin rather than volume.

Expand the portfolio

Customer profiles show relationships, volumes, and white space. The sales team goes into the annual meeting with concrete strategies.

Take the pressure off the service department

Status inquiries and standard cases are handled through the portal and Customer Agent. Your team handles exceptions and expansion.

Connecting Systems

TMS and HubSpot share data: shipments, customers, revenue. The sales team backs up its arguments with real numbers.

FAQ

Frequently Asked Questions

How does our transportation management system integrate with HubSpot?

Via the TMS API or through middleware. Shipment, revenue, and status data are linked to the customer record, allowing the sales team to view volume and trends without switching systems. Your TMS remains in control, while HubSpot displays exactly the metrics that matter during customer conversations.

Does HubSpot work for spot trading and contract logistics at the same time?

Yes, through separate pipelines within a single portal. Spot trading involves a few phases and quick response times, while tenders and contracts are long-term processes with milestones and follow-up reviews. The analysis combines both processes into a single report.

How quickly can the sales team start using HubSpot?

A streamlined setup for the inquiry and quotation process will be in place in six to eight weeks. Integrations and expansions will follow while the system is in operation. A reliable estimate of the time required to generate a quote per inquiry requires a quarter’s worth of data.

How does HubSpot AI benefit a logistics company's sales efforts?
Speed in handling inquiries and focus on the customer base. HubSpot automatically captures and summarizes incoming inquiries; customers can be prioritized based on potential; and agents answer recurring status questions according to your rules. The onboarding process follows the LOTSE framework: Situation Assessment, Orientation, Test Run, Scaling, and Results.